Bilingual UX Researcher (English/Spanish) with over a decade of experience working in retail and entertainment. Over the course of my career, I’ve conducted user research across different platforms (mobile/web/VR) and worked alongside interdisciplinary teams.
Designer Training
This is an initiative that I led in terms of making research more accessible for designers. When it started, Product Researchers were focused on generative and long-term research, which made it difficult for Designers to get their designs validated or to do usability studies.
Consumer Insights
I wrote two separate surveys and performed the analysis for both consumer behaviors on how DIY fans and non-professional clients. For both surveys, a total of 39 participants were surveyed on each one of the versions. The final purpose for this research was to examine possible avenues for future digital experiences related to the purchase process and experience for windows and lightbulbs.
These surveys were done in 2024.
Game Engines Competitive Analysis
First approach to a heuristic analysis I wrote of different game engines’ UI, taking into consideration some of the most common elements used in the process of creating a game using either Unreal Engine 4, Unity, and Amazon's Lumberyard. The analysis is focused on design principles and the approach of each of the mentioned game engines.
Eyetracking Study
This is a study in which qualitative analysis of participants' visual responses to the game interface was conducted. The main goal was to analyze how users see the UI and how often they interact visually with the elements of the interface of the game in specific moments.
Andres is funny, inquisitive, and genuinely friendly - traits that serve him especially well in research. He’s an expert in user testing and has a natural ability to put participants at ease, resulting in high-quality, trustworthy insights.
He was also actively planning and building training to upskill designers in UX research practices, including developing a program to help designers use dScout for user testing. That initiative speaks to his investment in democratizing research and strengthening team capability.
Andres brings curiosity, generosity, and rigor to his work, and any team would benefit from his research expertise and collaborative mindset.
Erin Rice
Senior UX & Product Design Leader @ Lowe’s Companies, Inc.
I’ve had the pleasure of working with Andrés across multiple teams over the past few years, and I’ve seen firsthand the depth of his expertise and the consistency he brings as a senior researcher. He has contributed meaningfully in every context we’ve worked together.
On previous teams, Andrés developed deep expertise in unmoderated user research. When he joined our current team, which had less experience with that method, he generously shared his knowledge and helped upskill both designers and fellow researchers. His guidance created immediate value and helped strengthen the team’s overall research practice.
Andrés is a thoughtful, generous teammate who combines deep research skill with a strong collaborative spirit. I’m genuinely grateful for the opportunity to work with him, and I recommend him wholeheartedly. Any team would be fortunate to have him.
Jacques Debeuneure Jr.
Sr Manager of UX @ Lowe's
Working with Andrés was an absolute delight—he joined our team and wasted no time making an impact through his data-driven mindset. Andrés has a way of energizing every conversation with his positivity and humor, making collaboration feel effortless while always adding meaningful perspective. When it comes to analysis; Andrés doesn’t just look at the data—he dives deep into it, pulling out insights that sharpen decision-making and elevate customer experience across the board. That level of precision is what helps transform good ideas into truly great products. On top of that, he’s always willing to share his knowledge, mentoring fellow researchers and helping others get up to speed with key customer feedback tools. His collaboration, energy, and thoughtful approach have made a lasting impression. Thank you, Andrés, for the great work, the laughs, and your relentless focus on what really matters—our customers.
Jeff Anscomb
Advocate for creative growth and engaging experiences